Get Help

Help Me Now link

Drop in at these Help Me Now locations:


  • North Campus Research Complex Building 18, Room G018 (next to the MCard office) Monday-Friday, 8am-5pm

  • Taubman Health Sciences Library 4th floor, Office 4020 Monday-Friday, 8am-5pm

  • Towsley Center for Continuing Medical Education G2413 (near the UH cafeteria, South from the Fork statue) Monday-Friday, 8am-5pm

Visit the Health Information Technology & Services Knowledgebase to find software "how-to" information and answers to frequently asked questions. The Knowledgebase is available to all users, 24-7.

Fill out our online form to request service from MSIS. Use this option for non-urgent requests. Note: Sensitive information, such as PHI, Social Security numbers, or other regulated data should not be submitted to this system. If you have a specific issues that necessitates us requiring this information, please call the Service Desk or email MSISHelp@umich.edu.

Call the Service Desk icon

For urgent issues and immediate concerns, please contact the Service Desk at 734-936-8000. The Service Desk is staffed Monday-Friday, 7am-7pm.

Send your service requests and product inquiries to MSISHelp@umich.eduNote: Sensitive information, such as PHI, Social Security numbers, or other regulated data should not be submitted to this system. If you have a specific issue that necessitates us requiring this information, please call the Service Desk or email MSISHelp@umich.edu.